Wednesday, August 11, 2010

The Real Moron Game

The other day, the plug to my laptop stopped working. I made an appointment at the local apple Genius bar, and the very next morning- I picked up my brand new plug. I went merrily about my business.

That afternoon, my 4 year old dropped my iphone in the toilet. I'm not sure how it happened- only that she was excited to reach a new level on the "Moron Game" (don't get me started) and apparently couldn't temper her enthusiasm without some accompaniment on a potty break.

The phone wouldn't turn on. I googled every possible remedy. I chose to not bake the phone at a low temperature (it freaked me out), but I did blowdry the heck out of it, and placed it in a ziploc bag of rice. I spent two days blowdrying- bagging with rice. Finally, I turned it on.

It worked. Sort of. Everything seemed to be ok, except for the home button. I limped along, until 1 day later, the whole thing quit. Kapoot.

I went BACK to the Genius Bar. (By now, I"m starting to recognize them). I tell them what happened. They open it up, and it's flooded. I'm not eligible for an upgrade, but my husband is. So my Genius quietly suggests that I return at 11:20 the next morning- the same time they typically get their morning shipment of the handful of new 4G phones that sell out in half an hour.

So there I was, BACK at the apple store- this very morning. Dragged my little Moron Game expert and her sister to the local mall. Checked myself in for my appointment, and politely inquired if they had unpacked their morning shipment.

The Genius bar scheduler looks at me with disdain- and says, "We don't have any 4gs. I cannot tell you when we will get more." She then suggests I speak with a salesperson. I find the closest looking Vulcan in a blue apple shirt and ask him the same question.

He says he will go in the back and check. But as he leaves... I notice that he sighs--not a sigh of compassion, more akin to a sigh of annoyance. I don't even think he went to the backroom- he probably stayed on the other side of the door and waited until it felt like a long enough time before coming out and telling me they didn't have any phones.

Finally, it came time for my appointment. ANOTHER Genius in a blue shirt approaches me. I tell him the whole potty-sob-story. I say that I'm here to use my husband's upgrade for a 4G. I tell him that 2 people have already told me there are no phones. Before I can finish, he says he will go to the back to check.

He's gone for a while.

I start to feel hopeful.

My blue shirt (Genius?) returns. He's holding an iphone box under a piece of paper, close to his chest. He quietly approaches me, and tells me he found a box of phones in the back that had not been unpacked. He motions for me to follow him to the front of the store.

I don't understand why he's being so secretive. They have a product to sell, I'm willing to part with some cash- so sell it to me, right? Suddenly, I notice a gaggle of people have spotted the box. They start following us to the front of the store. (I know I can exaggerate on occasion, but I pinkie swear that I am not making this up).

My Genius takes out a black rope- similar to what they use at Disneyland or the movie theater to control lines, and puts it behind me. He holds the phone and says to the nearby OTHER Genius who will be completing the transaction:

"Congratulations! Here is your first iphone sale of the day!"

The other Genius claps her hands and yells "Oh Goodie!"

The crowd on the other side of the black rope starts murmuring with excitement. They start jostling to get a better position in the line that has now formed, directly behind me.

They activate the phone. They take my money. They act like they have done me a HUGE favor- this honor of allowing me to pay cash for a product.

Who's the real Moron now?

1 comment:

Lady Di said...

I'm so happy when you write! (And I needed it this morning, when I'm supposed to be driving to San Antonio to pick up my 7-yr-old I haven't seen since Saturday, but now the AC is on the fritz and we need to wait for the repair -- or replace -- man to call...)